Technological advancements allow for the production of more advanced gadgets and programs that are easier to use. A range of software applications is available for a variety of sectors, including aviation, manufacturing, IT, marketing, and public safety.
A computer aided dispatch software is an extremely helpful solution for the police, as it allows for better communication and quicker response. Industry leading technology company, eFORCE Software, reminds customers to choose the program that works best for them.
Here are some questions to ask before buying and integrating the software into your dispatch system.
Does It Fit Your System?
If you already have a computer system running on your station, then you should make sure that the program you are going to buy fits the connection and specs of your computers. Buying an incompatible software can force you to operate the system separately or use a different computer. This would defeat the true purpose of buying the program, which is to create an integrated and more reliable system that can do more.
Is It Easy to Use?
There is some degree of difficulty when learning how to use a computer aided dispatch software, so choose a program that’s easy enough for anyone in the police station to operate. Remember that not everyone is a computer genius, so the program should be as user-friendly as possible. Some software vendors provide on-site training to help users maximize the capabilities of the program.
Does It Have the Necessary Features and Support?
The software you choose should have all the features you need for proper dispatching of officers. Think about your present processes when personalizing your dispatch software. Technical support from the manufacturer is also a plus, as encountering a sudden problem in the program can affect to your forces’ efficiency and operations.
Getting the answers to these questions can help you choose the right dispatch software for your station. This will also allow your staff to respond and dispatch your personnel faster. Quick response and efficient communication are keys to successful police operations.